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Dataroid's 2023 Year in Review
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In 2023, Dataroid sustained partnerships with leading banks, thereby expanding its client portfolio significantly. We are committed to growing and expanding our team, further enhancing our team's capabilities, and increasing the level of customer satisfaction as we approach 2024.
Dataroid received $2 million investment from Koç GSYF and İş Bankası 100th Year Venture Capital
Digital analytics and interaction management platform Dataroid received a $2 million investment from Koç GSYF and İş Bankası 100th Year Venture Capital. With this investment, Dataroid aims to expand its global marketing activities and expand into the Middle East and European regions. It also plans to effectively support growth plans by strengthening the team and product during this expansion process.
New achievements & collaborations
Throughout the year, Dataroid has been instrumental in helping connect with over 100+ digital channels of 16 different customers, helping them connect with 35M+ daily and 100M+ total digital users. Dataroid helped its customers send over 1.5B+ push messages and display in-app messages to more than 20M+ users. As a result of those communications and offers, the user experience was significantly improved. Years of consistent improvement have refined our approach to empowering our clients. By leveraging detailed insights, advanced data modeling, and multi-channel personalized engagement, we have cemented our value in ensuring that our clients can offer unparalleled experiences to their customers.
As a result, in 2023, these brands started using Dataroid and began to gain a better understanding of their customers: Kuveyt Türk, ABB, Batelco & Beyon Money, Hayat Finans and Temiz.co. Our banking portfolio now spans international boundaries, positioning us as the leading as one of the leading customer engagement & digital analytics platform providers in Turkey’s banking sector.
Dataroid, which recorded a 60% increase in the number of customers starting from 2021, continued to improve the digital channel experience of more than 35M+ users per day with its strong growth trend in 2023.
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Also, we announced the launch of Crash Reporting, our latest feature within the Dataroid SDK. This powerful new tool is designed to make it easier to monitor your application’s performance by catching and compiling all crashes and non-fatal errors.
We continued publishing new articles
In 2023, we published 16 blog posts, offering diverse content on the latest trends in technology and digital solutions across various industries.
Our proficiency in digital analytics will become increasingly important for businesses aiming to improve customer interactions in 2023. This year marked a period where we collaborated with our clients to develop groundbreaking use cases.
As a Leader in Multiple Categories at G2 Fall Reports
G2’s Fall 2023 reports found Dataroid to be a high-performing product in 8 out of 19 different reports, including the digital analytics and product analytics categories in the EMEA, Middle East and Africa regions. It also confirmed that it is a preferred product to be used by customers.
Dataroid, a comprehensive digital analytics and customer engagement platform designed for enterprises, enables organizations to enhance every aspect of customer experience. It does this by providing deep customer insights, advanced analytics, and multi-channel marketing capabilities. The platform consistently garners positive reviews from its esteemed customers across various industries, reflecting its effectiveness and impact.
İşbank was awarded the Gold Award
We are pleased to announce that İşbank was awarded the Gold Award with Dataroid & Live Digital Support in the TCXA Best Customer Service category. TXCA is a prestigious awards event that recognizes businesses for outstanding customer service, assessing factors such as service quality and product satisfaction.
We introduced Dataroid at several events
We were involved in many important events in the field, including:
DigiTalks Sonbahar ’23 – Dec 7, 2023
Elif Parlak of the Dataroid team and Aslı Gülen Gündüz from UPT took part in the DigitalTalks Autumn’23 event series with their session titled “Managing Growth in the Finance Sector by Creating Value from Data”.
FINTEX Summit – Dec 5-6, 2023
The FINTEX Summit explored “New Trends in Banking and Finance Ecosystem,” focusing on FinTech and security. This event, organized by the Council of Banks Associations of the Turkic States and supported by regional banking associations, serves as a key platform for industry stakeholders to exchange ideas and insights in financial technology and digitalization.
7th International Banking Forum – Nov 1-2, 2023
We were delighted to be part of the 7th International Banking Forum in Baku, Azerbaijan. This event gathered banking professionals from the region to explore the theme of “Reliable, Safe, and Sustainable Banking” alongside industry leaders.
GITEX Global Dubai – Oct 16-20, 2023
GITEX, the world’s largest tech and startup exhibition, was held at the Dubai World Trade Center. As Dataroid team, we participated and discussed how leveraging actionable customer intelligence can significantly enhance business performance.
İTÜ Çekirdek Game Changers Talks – Oct 12, 2023
Our Co-Founder, Fatih Isbecer, was the guest of honor at the İTÜ Çekirdek Game Changers Talks series. He discussed his journey with Commencis & Dataroid and the impact he has made both locally and globally.
Boğaziçi AI Meeting – May 6, 2023
We hosted the independent artificial intelligence research community Boğaziçi AI in our Dataroid office. It was a great opportunity to interact with like-minded individuals who share our passion for AI and data-driven strategies.
Founders’ Trend Talks – Apr 12, 2023
Dataroid Co-Founder and CEO Fatih İşbecer took part as the keynote speaker at the Founders Trend Talks and shared his thoughts on sales success and team management.
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Another wonderful summer at the Commencis Summer Campus
Dataroid team attended Commencis Summer Campus in Antalya Kemer at the Nirvana Mediterranean Excellence resort. This was a great opportunity for all team members to collaborate, relax, and enjoy the summer weather together.
We hosted a week-long event for Dataroid employees, interns, and their families to work remotely in a scenic location, blending the benefits of remote work with the opportunity for personal and professional interaction. The Summer Campus was a successful experiment in hybrid working, enhancing the work-life balance for everyone associated with Dataroid.
New office, new us!
We moved to our newly opened office in İTÜ Teknokent ARI 3 building. Our brand-new office, located in Turkey’s largest technopark, has a magnificent area of 2000 m2. This document, prepared with utmost attention to detail, has been carefully selected to provide a comfortable working environment for our employees. Beyond serving as a workspace, our office acts as a dynamic hub for productive interactions, allowing our team and stakeholders to collectively engage, collaborate, and inspire innovation.
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What we learned from the 2023
As a digital analytics team, we focus on analyzing patterns and thinking about what might happen in the future. And looking ahead, we eagerly anticipate the innovations on the horizon and the chance to explore them together. Wishing everyone a Happy New Year filled with exciting new possibilities!
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