Dataroid Participates in İşbank Customer Experience Day

Dataroid is proud to have participated in the İşbank Customer Experience Day held on June 25, 2024. Our valued partner, İşbank, organized the “Listening to the Voice of the Customer” panel, bringing together industry leaders to discuss the importance of customer feedback in enhancing business strategies.

Elif Parlak, Co-Founder and CRO of Dataroid, joined the panel to share insights on how digital analytics can significantly improve customer experience. During the session, moderated by Ahmet Tirakioğulları, Assistant CX Manager at İşbank, discussions included the role of AI in customer experience. The event underscored the critical role of listening to customers in shaping the future of business.

Elif highlighted how Dataroid, powered by AI, enables businesses to better understand customer needs, predict behaviors, and provide personalized experiences that drive satisfaction and loyalty, particularly in the banking sector.

İşbank’s collaboration with Dataroid displays our commitment to empowering partners. Thanks to Dataroid, İşbank can analyze customer data, gain deep insights into customer behaviors, and enhance their customer engagement strategies. With real-time insights, İşbank can also take immediate action to address customer needs and improve their overall experience.

We are dedicated to enhancing digital customer experiences with our advanced features, fostering sustainable growth across various industries.